Supporting our Learners

Your wellbeing and supporting you to feel safe is very important to us.

Your wellbeing and supporting you to feel safe is very important to us. That’s why we offer the following support to you, in a friendly, supportive way to help you succeed:

  • Delivery Staff – Our delivery teams can help you with both learning and wellbeing queries and concerns.
  • Student Services – A one stop shop for any questions or concerns you may have.
  • Pastoral Support Team – A team dedicated to providing all aspects of pastoral support.
  • Designated Safeguarding Lead – If you have any concerns you can contact our Designated Safeguarding Lead.
  • Mental Health First Aiders – If you would like any support related to your mental health you can contact one of our mental health first aiders.
  • Dedicated Gen2 Counsellor – Our counsellor offers free, confidential advice on a wide range of issues.
  • Additional Learning Support – for support with your work our additional learning support colleagues can provide you with help

All of our support teams/staff are able to signpost you to more dedicated support where needed. We understand that anyone can need help at times. It is really important that you seek support if you need it – we really do care and are here to help you have a positive learning experience!

Remember - Don’t be afraid to ask.

Please click here for our Learner Appeals Procedure

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Locations

Gen2 Training Ltd 

Workington
Blackwood Road, Lillyhall, Workington CA14 4JW 


Ulverston
Lightburn Industrial Estate, Lightburn Rd, Ulverston LA12 7NE

Carlisle 
Kingmoor Park, 4f Kings Dr, Carlisle CA6 4RD

Contact

01900701300

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